Bet365 Review

Bet365 Review

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New customers offer at Bet365. Min deposit requirement. Free Bets are paid as Bet Credits and are available for use upon settlement of bets to value of qualifying deposit. Min odds, bet and payment method exclusions apply. Returns exclude Bet Credits stake. Time limits and T&Cs apply | Please gamble responsibly.
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Bet365 is a leading online betting site with rich in-play betting features, accessible mobile betting available through the mobile bet365 apps for iOS and Android, and an extensive sportsbook that remains highly competitive when compared with other online bookmakers. By the end of this Bet365 review, you’ll know everything you need to know about Bet365 and its betting features, and most importantly, whether it’s the right betting site for you.

  • In-Play betting
  • Live streaming with real-time field analysis
  • Extensive sports betting selection
  • Larger virtual sports betting selection than most alternatives
  • Larger eSports coverage than most alternatives
  • iOS and Android apps
  • Verified secure platform
  • 24/7 live chat support
  • Instant withdrawals available with the Bet365 debit card
  • Better return margins than most betting sites
  • No telephone support
  • More downtime than most competitors
  • Photo ID required on sign-up
  • Live streaming only available to ‘active’ accounts

What is Bet365?

Bet365 is one of the UK’s leading online gambling providers that markets itself as ‘The world’s favourite online sports betting company’. Bet365 has a mobile app for both iOS and Android and specialises in sports betting — though it also has an online casino built into its product offering.

Is Bet365 Safe? 🔒

Bet365 is affiliated with and agrees to be held accountable by IBAS (the Independent Betting Adjudication Service) which can resolve any disputes that might arise from using their services. With this in mind, it’s safe to assume that Bet365 is indeed a safe betting site to use. Bet365 has also been awarded a Thawte SSL Web Server Certificate which confirms that their communications (and therefore your details) are securely encrypted to and from the site.

Licenses 📝

Bet365 is licensed and regulated by the British Gambling Commission to offer sports gambling, casino, live casino, online betting games, poker, and bingo products. Learn more about Bet365’s gambling license here.

Signing up to Bet365

Bet365 sign up

Joining Bet365 is a reasonably straightforward process. Simply follow the steps below:

  1. Download and open the Bet365 app for iOS or Android, or visit Bet365 on desktop.
  2.  Click the yellow ‘Join’ button
  3. Fill out your details in the ‘Open Account’ form and choose a username and secure password
  4. Check the box to confirm you are of legal gambling age and accept the terms and conditions and then click ‘Join bet365’
  5. Confirm your email address by clicking the link in the email sent to the supplied email address

Once you’ve signed up with an account to Bet365 online, you may still be required to confirm your identity before you can use any of their services. This means providing a valid driving license, passport, or another form of identification as well as additional contact details.

How to Get Free Bets from Bet365? 🎁

Bet365 frequently offer free bets to new customers for promotional purposes through their Open Account Offer. To get this offer, simply log into your Bet365 account on desktop, open the account menu by clicking on the profile icon in the top right, and under ‘My Offers’ you’ll see info on the open account offer currently available to you.

As of the time of writing, you can get 300% of your qualifying deposit in bet credits based on your first deposit up to a maximum of £30. This means that if you deposit £10 you will get £30 in free bet credits.

Sports Betting Coverage

Bet365 offers plenty of options when it comes to sports betting, including all the main competitive sports (American Football, Soccer, Basketball, Baseball, Golf, Cricket, etc.) as well as horses, greyhounds, eSports, and even some of the more obscure sports like Gaelic football and Futsal.

Virtual Sports betting (not to be confused with eSports) is also available through the Bet365 platform and allows users to place bets on virtual simulations of games such as Horse Racing, Greyhounds, Soccer, Cricket, American Football, Darts, Basketball, Motor Racing, Speedway, Trotting, Cycling, Tennis, and Golf.

If you’re a big gaming fan, Bet365 may be a good online bookmaker for you to sign up to thanks to the Bet365 eSports coverage which is more extensive than most competitors. Currently, users can bet money on over 10 different games including League of Legends, Counterstrike: Global Offensive (CS:GO), DOTA2, Valorant, Wild Rift, Overwatch, Starcraft, Mobile Legends, Arena of Valor, and various sports-based eSport tournaments like eSoccer and eBasketball.

Bet365 In-Play

Bet365 In-Play

Bet365 In-Play

In-Play betting is available at Bet365 so users can bet on the outcome or various statistics of an event as it’s happening. In-Play Bet365 bets can be placed on a variety of sports and events including soccer, tennis, basketball, eSports, greyhounds, horse racing, squash, table tennis, and volleyball.

Bet365 Live Streaming

Bet365 Live Stream

Bet365 Live Stream

As well as In-Play betting. You can also live-stream games on Bet365 as they happen. The In-Play betting interface is interwoven with useful features like a real-time field analysis of the game as it happens, possession, attacks, cards, and penalty metrics for you to keep track of everything that could inform your bets.

Betting Markets

Association Football (Soccer)

Full Time ResultPredict the scores at the end of the game
Double ChancePick two possible outcomes for the game (home win, away win, draw)
Goals Over/UnderPredict whether the total goals will be over or under a given amount
Both Teams to ScorePredict whether both teams are likely to score during the match
Half-Time/Full-TimePredict the score at half time and the score at the end of the game
GoalscorerPredict for a player to score the first or last goal of a match or score at any time during the game
Goal LinePredict whether there will be more or less goals scored than predicted by the bookmaker
CornersPredict the number of corners during a match
Team OutrightsPredict whether a team will win a league outright, place in the top x amount of teams, place last, or be relegated by the end of a season
Player OutrightsPredict whether a player will be the top goalscorer of a league or have over a given amount of goals by the end of a season

American Football

LinesPredict the team you think will win the game
Parlay CardsCorrectly predict two or more bets to win
Total PointsCorrectly predict the band in which the total points scored will fall
Winning MarginCorrectly predict the difference between the winning and losing teams’ point totals at the end of the game
Total (Odd/Even)Correctly predict whether the total points scored will be odd or even
Double ResultGuess two of the three possible outcomes for a team (win/lose/draw) and have one be correct to win
Race to PointsPredict which team will reach a certain amount of points first
Highest Scoring Half/QuarterPredict which half or quarter of the game will have the most points scored
Team with Highest Scoring QuarterPredict which team will have the highest scoring quarter of the game
OvertimePredict whether the game will go into overtime
Total SacksPredict the total number of sacks in the game
Total Penalties AcceptedPredict the total number of penalties accepted
First Offensive Play of the GamePredict whether the first offensive play of the game will be a pass or a run
TribetBet three possible outcomes at once


To Win FightPredict who will win the fight
Fight OutcomePredict the outcome of the game (e.g. win by KO, TKO, DQ, Submission, Disqualification, by decision or technical decision, or draw)
Round/Round GroupPredict who will win a round or round group
Fight End/End GroupPredict which round or round group the fight will end in
Total RoundsPredict the total number of rounds
Fight to go the DistancePredict whether the fight will continue until the end without a KO, TKO, or disqualification)

Bet365 App 📱

Bet365 App

Bet365 Mobile App

Bet365 currently have three separate apps available on both iOS and Android to cover the three distinct parts of their product offering: Sports betting, Games, and Live Casino. Our experience was mostly with the Bet365 Sports app which is basically a streamlined version of the Bet365 website designed to work better on mobile devices. It’s well designed and has everything laid out in a format that makes it easy to quickly place new bets, view your existing bets, manage your Bet365 betting account, and get key information about the events you’re placing bets on.

Where the Bet365 Sports app really stands out is for In-Play sports betting thanks to the suite of live info customers get directly in the app as games are in progress. Customers can see a live, birds-eye field analysis of matches and key game metrics whilst placing and monitoring their bets. They are also able to watch live footage of most major sports directly from the app.

Users can also play Live Casino games like Roulette and Blackjack directly from the Sports Betting app or engage in some of Bet365s Casino games. However, the app is definitely more catered to sports betting than anything else, so it’s probably worth downloading the dedicated Games or Live Casino apps if that’s what you’re after.

We didn’t notice any bugs or usability issues with the Bet365 mobile app in our testing on iOS, though there are reports from other customers that there are occasional issues with the app freezing as well as some other small bugs. The app and website both appear to suffer more downtime than other competitors we looked at.

Customer Support – How to Contact Bet365?

If you’re looking for Bet365 help. They currently offer support via email and live chat. Though we could find a contact number for Bet365, at present it directs to an automated message that says they are not currently able to offer support via phone.

Bet365 Live Chat

Bet365 has live chat support available 24 hours a day, 7 days per week on their website which is better support than many of their competitors offer. You can also contact the bookmaker via email by visiting their contact page and clicking the link that says ‘Send Email’. You can also use either of these contact methods to register any Bet365 complaints.

Deposits and Withdrawals 💳

How long it takes to withdraw your winnings depends on the payment method used.

If you opt for bank transfer, debit, or credit card, you’ll have to wait the standard 1-5 business days as is typical of most online betting sites.

However, if you use the bet365 Visa debit card, you can enjoy instant withdrawals up to a maximum of $5,000.

PayPal and Skrill withdrawals are typically processed within 24 hours.

You can also opt to withdraw your winnings as cash by visiting the cashier page on the Bet365 website.


Withdrawing from Bet365 is fairly straightforward. Simply log into your Bet365 account on desktop, click the profile icon in the top right corner and click the ‘Bank’ option under ‘My Account’. From here, you can choose to withdraw your available funds to any of the available withdrawal methods set up on your account (see above). Withdrawals can take anywhere from an hour to 5 business days depending on the withdrawal method used. However, the official Visa Bet365 debit card can be used to make instant withdrawals from Bet365.

Bet365 has an option to close your account if you wish to remove yourself from the platform or no longer need their services. However, it’s not the easiest setting to find and can’t be found directly inside the account settings of Bet365.

To close your Bet365 account, log into Bet365 on desktop and click on the ‘Safe Gambling’ link on the right-hand side of the top navigation bar. From here, you can scroll down and click the ‘Self-Exclusion’ tile. In the top paragraph of the resulting page, you’ll see a link for ‘Account Closure’ where you can choose to close your account for a total amount of time or ‘indefinitely’ if you want to delete your account altogether.

If you want to delete your account with Bet365 because you think your gambling is getting out of control, you can also use their time-out feature to exclude yourself from their services for any specified amount of time. You can also register with GAMSTOP to exclude yourself from participating in UK-licensed gambling companies altogether.

Accumulator bets on Bet365 are far easier than some of the other competing platforms as they can be added directly from the standard bet slip before you place your bet.

To place an accumulator bet on Bet365, log into your Bet365 account and pick the sport and market you’d like to bet your accumulator on.
Once you have the odds table in front of you, click the odds you want to bet on to add them to your bet slip. To create an accumulator, we want to select at least two different bets that don’t compete with one another.

Once you’ve selected all the bets you want to add to your accumulator, open your bet slip by clicking the small popup window at the bottom of the page. You should see options for multiples at the bottom. For example, for a three-fold bet, you’ll see an option for ‘Treble’, or ‘Double’ for a two-fold bet.
You can also choose to bet on smaller accumulators (e.g. a double on a three-way bet) by clicking the ‘Show more multiples’ dropdown at the bottom of the window.

Add your intended stake to the single, double, treble, etc. stake field for the accumulator you’d like to bet on, and it will be added to your bet slip. Pay close attention to the multipliers on the left-hand side of each stake field as this indicates how much your ‘stake’ will be multiplied by to meet the final bet amount.

Finally, click ‘Place Bet’ at the bottom of the bet slip window and pay attention to the results to see if you win. It’s as simple as that.

Final Verdict

Bet365 as a betting site has a generous product offering for potential users, with lots of in-play betting features, live streaming, and an extensive selection of sports, eSports, and virtual sports available in their sportsbook.

Further strengths we identified in our Bet365 betting site review include the easy-to-contact support team who can be reached via their 24/7 live chat feature, and that customers can also benefit from instant withdrawals if they sign up for the official Bet365 Visa Debit card (something that you won’t find on most competing betting sites).

However, Bet365 falls short in one key area, and that’s the amount of downtime it suffers from. Both from our experience reviewing the platform and based on other customers’ reviews of the iOS and Android apps (which are otherwise well-designed apps), customers are frequently left unable to place or manage their bets through the app or website even during key events.

Ultimately, if you don’t mind occasional downtime, Bet365 is an excellent betting site to place your bets on, but you might need to be prepared to miss out on the occasional bet from time to time, in which case, a backup site might be helpful to you.

About the author:

Adam Holland

Adam Holland


With my journalism and editing background, I am able to research and provide readers with accurate and up-to-date information about online sports betting in the UK.

Bet365 Review Details

Bet £10 Get £30 in Free Bets
Trust & Fairness
Bonuses & Promotions
Customer Support
3.8 Overall Rating