Betzone is an established betting brand offering a sportsbook and casino on their website and an excellent betting app available on iOS and Android.
In this review, we take an in-depth look at what they offer customers, covering their sign-up bonus and betting features, allowing you to make an informed judgement.
- Established brand
- Excellent mobile app
- Competitive odds
- Rewards Club
- Strong in-play betting on football
- Combined sports and casino bonus
- No Bet Builder function
- Extremely limited live streaming
- No Live Chat
- Complex sign-up offer
Is Betzone Safe? 🔒
Betzone is a safe site to wager on and is fully licensed and regulated by the UK Gambling Commission (licence number 50122). The details of their licence are at the bottom of their website page. For security, they have encryption to protect payments, including 2-factor authentication.
They also have ‘Know Your Customer’ checks in place, meaning you will have to verify your age on your first deposit. They may also seek extra documentation to enhance account security, such as a copy of your picture ID.
Overall, looking at their account management and security set-up, there doesn’t appear to be any apparent security problem with using the Betzone site.
Betzone Welcome Offer 🎁
New customers can get their hands on the Betzone UK welcome offer. The offer is up to £60 in free bets, plus free casino spins. The initial qualifying bet for the Betzone welcome offer is £10, but the offer is tiered, meaning you will need to deposit a more significant sum to receive the maximum amount of free bets.
We explain everything you need to know below:
- Step 1 – Register a Betzone AccountThe first step in the Betzone new customer offer is to go and visit their site and hit the ‘Sign Up’ button in the top right-hand corner. Then you will need to enter a working email address and create a nice strong password that includes at least one letter, number, and special character.They will then ask for your details, name, date of birth, phone number and address. Next, you can select your promotional contact info and complete the registration.
- Step 2 – Make a DepositMaking a deposit is the next step of the Betzone registration process. Go to the account tab and click on ‘Deposit’ to make your first payment. Note that their payment options are not overly varied as you are limited to Mastercard, Visa and Maestro debit transactions. You will need the account verified for that first transaction to happen.
- Step 3 – Place a Qualifying BetThe next part of the Betzone welcome offer is to place a qualifying bet on sports – there are three different tiers of the Betzone sign-up offer, which makes it a bit confusing and frustrating to get through.While obvious incentives can be claimed, it’s a bit of a convoluted process. Essentially £10 worth of free sports bets are earned after placing five bets of at least £10. Then the qualifying offer goes on to reward more across the first ten qualifying bets on the account (the first five earning the aforementioned free bet).
How much you bet determines the tier of the bonus, and here are the additional levels:
- Step 4 – Use the Free BetsWhatever free sports bets you pick up through the Betzone new customer offer can only be used on bets at odds of Evens (2.00) or bigger. If you are using it for a football bet, you can only use the free bet bonus on the same day of the match and the same for horse racing bets.
Using the Betzone free bets is easy. Add a selection to the bet slip, and the option to use the bonus can be selected from there.
Free Spins at Betzone Casino 🎰
You can use the free spins earned from the Betzone welcome bonus on ‘Sports Spins” games at the casino. The details of those games can be found in the Betzone Casino Reward Zone.
Betzone Welcome Bonus T&C 📝
There are several terms and conditions for this Betzone sign-up offer. Most new customer offers require one qualifying bet to be settled to award you a bonus.
But there are a lot of hoops to jump through for this Betzone offer – here are some key terms and conditions to be aware of.
- 18+ New Customers only (online or mobile)
- Qualifying Bet on sports at odds of even or greater
- For an acca, each leg has to be at least evens to qualifying
- Cashed Out or void bets don’t count
- Football bets have to be placed on the day of the match
- Horse racing bets have to be placed on the day of the race
- Each-Way Bets are excluded
- Price Boost or Enhanced Specials are excluded
- The qualifying period for the Betzone welcome offer is 30 days from the date that the account is opened
- Free bets are valid for 7 days after being credited
- Free bets have to be singles at even money or greater
- Accas can not be played with a free bet
- Maximum winnings from a free bet is £500
- Free spins are only available for the games marked “Sports Spins” under the “Reward Zone” tab in the casino
- Each Free spin will have a value of £0.10 and can be used on any of the eligible slots
- All the free spins have to be used in one session
- Maximum winnings from a free spin is £100
Betzone Sports Betting Features
The Betzone sportsbook is pretty standard, with some traditional sports betting features baked into it. The big one is just the staple of live in-play betting. It’s a decent area of their operations, though, and it is a little easier to navigate once you get on the app.
The in-play tab does give sports options from the likes of football, cricket and snooker. The sports covered by in-play at Betzone are nowhere near as extensive as some other popular bookmakers, but the betting variety within matches for football betting is good.
These include markets such as handicap, winning margin, and correct score, and they are all comparable with many of the larger bookies. The interface for tracking a live match is also a great feature, showing updates from key action moments throughout a game.
Enhanced Accas and Specials do form part of their sportsbook. Under Betzone Events, it is possible to look at boosts that they have given to specific market options for the day. And Betzone also offers Cash Out and Partial Cash Out options throughout their sportsbook.
There is a Rewards Zone that offers their players a £10 free bet and 10 free casino spins every week. This a rewards club, and you get the bonus for placing at least ten £10 qualifying bets in the promotional week. It’s far more accessible than the Betzone welcome bonus.
The most notable feature missing at Betzone is a lack of live-streaming outside of horse racing. If you place a bet on a horse race, you can access a free stream of that particular race, but that is it as far as streaming goes with Betzone.
Including a bet builder tool across their sportsbook would also have been a positive – it’s a feature that several of their competitors offer.
Betzone Odds 🔢
Odds at a bookmaker are very important, and Betzone holds its own across the board. There was a 5.7% and a 5.4% bookmaker margin on the match outright market for a couple of 2022 World Cup matches, for example.
Those are decent margins, highlighting that strong Betzone odds can be picked up. It is also worth browsing their sportsbook to find specials as well. You may be fortunate enough to see a selection you were considering betting on that has received a price boost.
In conclusion, Betzone UK seems to do a solid job with their betting odds – comparisons between them and some of the major bookies didn’t see them in a negative light.
Another key area of picking out a bookmaker is sports coverage. A punter needs access to the range they want – a wide variety in the sportsbook is a good fit for many punters.
The two main focus areas of the Betzone sports coverage are football and horse racing. Those sports are prominent in the sportsbook menu. The menu can be expanded to show the full range of sports they offer, which is good.
There is everything there, from MMA, motorsports, greyhounds, tennis, and much more – the coverage is impressive enough to keep most punters happy. There is an Esports link in the sports menu, but no events were listed within that genre, while outside of sports betting, Betzone does offer TV & Specials and Politics betting too.
Like their sports coverage, there is also a substantial range of betting markets available within the Betzone sportsbook. For horse racing, there is the standard win and each-way markets, but a quick click of a link will set up the Forecast and Tricast options. The racecard also has an excellent Price History link to track market odds.
The football markets are fantastic and are broken down into handy sections like Popular Bets, Goals, Player, Cards & Corners, plus much more. All the staples, such as Over/Under, Correct Score, HT/FT, BTTS and 1st Half Winner are there, along with some excellent handicap options and prop bets.
There is certainly enough in the Betzone sportsbook in terms of market variety to make for a very engaging experience, plus the additional in-play markets that they offer – this is one area in which Betzone rank well.
Betzone App 📱
Sometimes, betting apps can be a little frustrating to navigate, but Betzone does seem to have theirs sorted out well. It’s an excellent mobile betting app overall. In terms of getting around the sportsbook, things are much better on the app than on the website.
The menus on the website are fussy, and it’s not the greatest experience. For example, the FAQ section appears as a small column rather than an easy-to-read full screen.
This hints that there has been more of a design pull towards the mobile platform than the desktop site. The Betzone mobile betting app is responsive and scrolls nicely, and the bet slip is easy to manage, offering an excellent user experience.
The same promotions you can find on their website are available through the app, including the Betzone sign-up bonus.
Betzone Casino 🎰
The Betzone Casino is a big part of their operations, and it’s easy to switch over there. There are links across the top menu of their site to get into the casino or the live casino. The games come from various providers, including Big Time Gaming, DWG and 1X2, and you don’t need any software – you can play it all online on their website.
The Betzone Casino is well-organised, making it easy to browse around. Popular games on the site are Starburst, 20p Roulette and Big Bass. In addition, there are all the casino classics of Roulette, Blackjack, Craps, Baccarat and Poker to explore. You can earmark your preferred games for a customised view of your main selections.
The casino has promotional offers where bonuses such as free spins can be earned. The Reward Zone in the casino is where you can play with any spins collected through the main Betzone welcome bonus on sports.
Customer Support – How to Contact Betzone?
The main access point to contact Betzone UK customer support is via the ‘Contact Us’ link on the main sports menu. They have a recommended email contact channel, customerservice@Betzone.co.uk.
Peak times will slow down the response time, however. In addition, Betzone accepts contacts through their social media channels of Facebook, Twitter and Instagram, but responses will be much slower there.
The missed opportunities to boost Betzone customer service are obvious. There is a lack of a Betzone live chat or a telephone support number, and the FAQ and Help section on the site is also a little frustrating to work with.
A click on a help link brings up a long list of FAQs, but it’s presented in a narrow mobile-like window with no search tool. So you have to scroll through everything to try and find relevant information. There is good helpful information, but it’s not that easily accessible.
Deposits and Withdrawals 💳
To deposit at Betzone, click the ‘Deposit’ tab under your account. There is also a quick link on the bet slip where you can enter card details and fund a bet without having to leave the slip.
There are limited options for depositing and withdrawing, as there are only Mastercard, Visa, and Maestro debit options. To set up a debit card payment, enter the card security number and the CV2 code, and you will be good to go. The good thing with debit payments is that they are instant and secure.
You should be able to withdraw from Betzone up to £30 without the 2-Factor Authentication being triggered. There are two ways to look at that – it makes smaller withdrawals convenient but lacks that layer of security. Customers can contact Betzone to make a Bank Transfer, but that is likely to take a lot longer to process.
Once you initiate a withdrawal, they will inform you via email for confirmation. There is a time of between 2-5 working days listed by Betzone for a withdrawal to a debit card to be completed.
Betzone ‘How To’
Most betting sites are created in the same mould, so punters will find many things familiar when switching between them. But at the same time, there are some nuances between different operators, so here’s a quick ‘Betzone How To’ for reference of some key areas.
How to Open an Account at Betzone?
Visit Betzone via any of the links on this page, and once on their site, click on the ‘Sign Up’ button in the top right-hand corner that looks like a bullseye.
A click on that, and a box to start the registration process comes up – it’s simple and straightforward.
- Enter your email address and create a secure password
- Fill out your personal details
- Create the account
- Enter your debit card details as a payment method
How to Place a Bet at Betzone?
After setting up your Betzone UK account and depositing some funds, then you are ready to start the ball rolling with betting.
- Browse the sportsbook to find the event and market that you require
- Click on the Betzone odds button to make a selection
- The selection will be added to the betting slip
- Enter your stake on the slip and make the bet
Who owns Betzone?
Betzone, whose site is operated by Playbook Gaming Limited, is owned by Bet21 and has a registered address in Epping, England. However, Betzone has many high-street stores around the country, with locations including Leeds, Newcastle, and Oxford.
Is there live streaming at Betzone?
No, this is one area of their services which is lacking. If you place a bet on a horse race, you can stream the race live, but that is the only live streaming currently available.
Is Betzone legit?
Betzone is a legitimate and safe betting platform. They are fully regulated and licensed by the UK Gambling Commission.
How long do withdrawals take on Betzone?
The typical withdrawal time for any funds requested to return to a debit card is between 2-5 days. The closed-loop system means that funds must go back to their initial source.
What is the Betzone Safe Zone?
This section on their site offers advice and tools for punters looking to self-exclude or set up deposit limits.
Is Betzone best odds guaranteed?
There was no example of Betzone best odds guaranteed feature we could find for either horse racing or greyhounds.
Can I download a Betzone App?
It can be downloaded from the App Store for iOS. Just search Betzone on your iPhone or iPad. If you require it for an Android device, search the Google Play Store. Both the iOS and Android apps are free.
How do I delete a Betzone account?
The only way to initiate an account closure at Betzone is to contact their customer support via email at customerservice@Betzone.co.uk
For the conclusion of this Betzone review, we sum up their overall service.
The site offers a basic and functional betting platform for punters. However, navigation around the website isn’t terrific and can be long-winded to find a specific market, so the experience is far better on the app.
A few key elements are missing, such as live streams, a dedicated bet builder tool, and Best Odds Guaranteed coverage on horse racing. So there are areas in which Betzone could improve their overall service, while customer support live chat would also be a tremendous addition.
As far as promotions go, that’s another area where they may not pack enough punch for punters. There are more straightforward, easier-to-get welcome bonuses available out there. But there are positives to consider, as Betzone provides some pretty strong football betting odds.
Their in-play betting section, while not extensive in terms of sports, is perfect for what it does cover. In addition, there should be more than enough within the Betzone sportsbook to keep the average punter ticking along nicely.
About the author:
Scott is an experienced betting content writer supplying content to major bookmakers and several sports betting and casino betting websites. His passions are horse racing and Scottish football, and he’s a regular attendee at racetracks at home and abroad. You can find Scott on Twitter and LinkedIn